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FAQs
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What are the hotel check-in and check out times?
Check-in from 14:30 and check out by 11:00 local time.
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Can I check-out late?
You can request late check out at 12pm subject to availability and fees apply
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How do I make changes or cancel my reservations?
If you would like to amend or cancel your booking please check your cancellation terms which can be found on your email confirmation, amendments may be subject to a charge. Any amendments or enquiries can be made by emailing london.reservations@apexhotels.co.uk or calling 0800 049 8000.
If you have booked through a third party such as Expedia or Booking.com please contact them directly to make cancellations or amendments.
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Is parking available at the hotel?
The hotel does not have parking facilities. For information on the closest car parks please call our friendly Reservations team on 0800 049 8000.
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Is there pool & gym facilities?
The hotel has a 24-hour gym with Technogym equipment
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What are the closest tube stations?
Tower Hill and Aldgate are the closest London Underground stations to the hotel
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What time is breakfast?
Breakfast is between 7am - 10.30
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How to make a dinner reservation?
Please visit -
https://www.apexhotels.co.uk/destinations/london/restaurants/the-lampery/
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What tourist attractions are nearby?
The Tower of London is a 6 minute walk away
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How do I get to London Bridge?
London Bridge is a 10 min walk (0.5 mi) via Lower Thames
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Still got a question?
If you haven’t found the answer you need, email us at london.reservations@apexhotels.co.uk and we’ll get back to you as soon as possible.